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Much Ado About Internet Retail

A tidbit that’s getting picked up by dozens of news outlets, is that a new Shop.org study shows that spending on clothing has now surpassed spending on computers and software on the Internet. This is supposed to be a big signal that e-tailing is finally taking hold the way the pundits predicted in the late 1990s during the dot-com surge.

To wit:

In 2006, revenue from online sales of clothes reached $18.3 billion in the United States, surpassing online revenue from personal computers, printers and word-processing programs, which totaled $17.2 billion, according to a report that was to be released Monday by a major trade group.

The surging popularity of clothing on the Web defies predictions that fashion – which is hard enough to buy in stores, with the aid of sales clerks and fitting rooms – would be difficult, if not impossible, to translate onto the Internet.

Most shoppers, it was feared, would never abandon the habit of trying on clothes to assess the feel of fabrics and the fit of a given size, which varies a lot by brand.

“If you are looking for a sign that online retailing has really gone mainstream, I don’t think you can find a better one than this,” said Scott Silverman, executive director of Shop.org, the group that is releasing the report.

But most of the bold stories being broadcast lack some fundamental context. A story on CNN.com, though, provides some interesting figurest:

Total Internet-related sales are forecast to jump 19.1 percent to $174.5 billion in 2007, excluding travel, according to a new industry report Monday. The “State of Retailing Online 2007″ report from the National Retail Federation (NRF) and Shop.org said total online sales this year, including travel, are expected to increase 18 percent to $259.1 billion.

That $259.1 billion figure sounds impressive at first blanch. But, as CNN notes, that includes spending on travel, which is not something that brick-and-mortar retailers sell. Yet even with that spending, all online sales put together in 2007 will still be about $100 billion shy of what Wal-Mart Stores will rake in all by itself, judging by its 2006 figure of $351.1 billion in sales. When you exclude travel, the online sales projection of $174.5 billion will be about one-half of Wal-Mart’s sales revenues. Or looked at another way, online sales will be about what Home Depot and Costco rake in combined this year.

Similarly, the $18.3 billion figure for spending on clothes is roughly equivalent to what TJX pulled in all by itself between its TJMaxx, Marshalls, Winners, HomeGoods, TKMaxx, AJWright, and HomeSense chains.

And there’s another important factor to consider. A glance at the list of the top 500 largest internet retailers reveals that quite a few are, in fact, traditional brick-and-mortar chains. The list of the top 10 internet retailers includes Staples, Office Depot and OfficeMax.

Is internet retailing a major trend? Of course. But even as much as its grown, it accounts for just 6 percent of all retail sales. The lesson is that to succeed that every retailer needs to consider being a Multichannel Merchant. But any talk of the death of brick-and-mortar stores, which this new study is sure to spark, will be greatly exaggerated.

Why Federated Is Right and Wanamaker Was Wrong

Here’s an interesting piece from one of our sister publications, Chief Marketer called Why Federated Is Right and Wanamaker Was Wrong.

Financial analysts will argue that a holding company such as Federated Department Stores doesn’t need a corporate brand, that the only thing that counts are the financial results. I suggest that they wake up and face reality.

In proposing to change its name to Macy’s Inc., Federated is doing what it should have done long ago – treating its corporate brand like a business asset. As a corporate brand, “Federated Department Stores” is a laggard. Of the 36 retail corporate brands we at CoreBrand track in the Corporate Branding Index, Federated is at the bottom in terms of familiarity, brand power, and brand equity. “Macy’s” will likely be near the top, which means that the name change will prove to be a very smart move.

Gap Plans to Juggle Store Count

During its fourth quarter earnings call, Gap Inc. announced plans to shut 200 locations–mostly Gap stores–while opening 230 new locations–mostly as Old Navy stores.

That’s on top of its plans to shut its 18-unit Forth & Towne chain.

The decision to bolster Old Navy while pulling back on the Gap is interesting, especially since same-store sales at the Old Navy brand were worse than either Gap or Banana Republic last year.

Same-store sales for the Gap division dropped by 8 percent in the fourth quarter compared with a 7 percent decline last year. For Old Navy, same-store sales fell by 9 percent compared with a 6 percent decline a year ago. The company’s third brand, Banana Republic, grew by 3 percent in same-store sales compared with a 5 percent decline a year ago.

All told, Gap’s net number of stores will remain relatively stable, keeping the 2007 on track for a low number of store closings by retailers.

Slatin: Inner City Retail Will Be Big Play in 2007

In his 2007 outlook, Forbes’ Peter Slatin points to inner city retail as one of the best investment bets.

Investors will pull back from core office markets. Instead, the two strongest targets for investment will be retail/affordable housing in inner cities and office buildings in outer suburbs, both of which have been passed over by investors for years–and both of which now represent strong value plays.

Sheldon Silver Could Say No

Forest City Ratner has been in an ongoing battle to get its proposed Atlantic Yards project approved. Opposition groups like Develop Don’t Destroy and No Land Grab continue to oppose the project, even as it inches closer to reality having gained many of the key approvals it needs.

But the New York Times today raises an interesting twist to the story, which is that the fate of the project could end up in hands of Sheldon Silver, the state Assembly speaker.

Read the rest of this entry »

Weekend Reading

Some interesting stories in the papers this weekend.

Malls Still Not Using Planters

On Monday night, a distraught teen attempted to commit suicide by driving his car into the Altamonte Mall in Florida. The car plowed through one of the mall’s entrances, went down a concourse and then tumbled through an atrium down to the mall’s lower level. You can see the surveillance tape here.

The incident illustrates that malls still aren’t adopting some simple, low-cost, low-tech security measures, such as the ones described in Retail Traffic’s September 2005 story about malls as terrorist targets.

According to one story:

The teenager bumped a planter out of the way to gain entry through some glass doors before traveling down a hallway and knocking over a couple of signs and a perfume kiosk before falling to the first floor.

Several mall employees quickly came to the aid of the driver. Mall officials said they’re considering changing the planter structure in front of the entrance for security reasons.

That seems to indicate that the mall had a planter in front of its entrance, but not real security planters.

Read the rest of this entry »

Why blog?

One of the inspirations for starting this blog was seeing that a community of bloggers has emerged all aiming to chart retail history.

We profiled some of these folks in our December issue. It’s an interesting read on a fascinating group of people who are combing through old photos, magazines, post cards and anything else they can get their hands on to illustrate the evolution of the mall industry. Their entries are often witty and very personal. You can tell it’s a real passion for these folks.

If you’d like to see what they’re up to, many of those blogs are linked in the blogroll in the left column on this page. That will change and grow over time, so keep checking for more links.

Also, I’m looking to add more sites to the list. So if you’d like to be added, or you know of an interesting site, leave a comment here or send me an email.

That’s Mixed-Use?

Illustrating just how far the race to label everything “mixed-use” has gone, yesterday’s New York Times, highlighted a recent transaction of the $11.5 million acquisition of a “mixed-use” site in New York’s Lower East Side neighborhood.

The image, scanned here, reveals a Manhattan tenement with street-level retail. Is that all it takes to be mixed-use?

mixed-use?

In fairness, the buyers, Triangle West, may see some upside in the site. According to the Times, the deal includes three two-story buildings and two-five story buildings, but also includes 20,000 square feet of additional air rights.