Archive for the ‘Trends’ Category

How Old Navy is Getting Its Groove Back

old_navy_super_cute_jennieGap Inc.’s Old Navy chain has undergone a bit of a transformation in recent years, most notably by following in the footsteps of other big-box operators with shrinking square footage.

That hasn’t been the only change at the stores, however. Old Navy executives point out that they’ve been able to get customers to spend $1 to $2 more per shopping trip by focusing more sharply on who the chain’s customer actually is and trying to gear the stores toward that person.

To that end, in 2008, Old Navy came up with a fictional “Jenny,” a young, busy middle-class mother. At first, Jenny was used as an internal tool to create a clear image of the chain’s customer. By now, she has become an official marketing tool, appearing in new TV ads.

Unlike the younger customers that Old Navy went after in the mid-2000s with its up-to-the-moment fashions, Jenny wants to be able to buy classic casual wear, like capri pants and t-shirts. She is looking to buy clothes for her family at affordable prices.

Jenny also wants to get in and out of the store quickly, so Old Navy’s recent remodels have involved creating a race-track layout for the stores, where Jenny could see the merchandise from the entrance to the back of the building.

And in an effort to take advantage of Jenny’s nostalgia for her 1980s childhood, Old Navy started using the check-out line as a way to hawk various 1980’s-inspired knick-knacks, like freeze-dried astronaut’s ice cream. The strategy is similar to what supermarket chains have been doing for years, by displaying tabloid magazines and candy near the cash register, so the customer buys those items on impulse while waiting in line.

So far, the new layout has proved successful enough that Gap Inc. has decided to revamp most of its Old Navy fleet to fit the new model. From 2008 through the end of 2010, the company completed remodels at about a third of its more than 1,000 Old Navy stores. This year, it will remodel another 100.

In fact, focusing on who their core customer is might be a good way for other retailers to make themselves more relevant. In recent past, many chains, including Gap, have tried to be all things to all people–a trend that many retail experts warned would lead to trouble. But differentiation might be what works best in a world saturated with retail options.

High Gas Prices Help Boost June Same-Store Sales

June same-store sales outpaced Wall Street estimates and rose by 6.5 percent, according to the Thomson Reuters Same-Store Sales Index. Analysts had been expecting a gain of 4.9 percent.

June typically is a clearance month and consumers are still shopping for bargains.
One of the strongest performances came from Limited, which hosted a semi-annual sale at its Victoria’s Secret stores. Limited’s same-store sales rose 12 percent in June, blowing past the 3.8 percent average analyst estimate reported by Thomson Reuters.

Discounters Target, Costco and BJ’s Wholesale also topped estimates.

Target said same-store sales rose 4.5 percent in June, far above the 3.2 percent analyst estimate.
According to Target, the result was at the “high end” of its own internal expectations, and was helped by an increase in the size of the transactions shoppers made.

In a recorded message, Target said it expects July same-store sales results to rise in the low- to mid-single digits. Inventories were in “very good condition” at the end of June, according to the retailer.

Despite the numbers, as I’ve written in other monthly roundups, it’s important that we remember that the pool of retailers that still report same-store sales numbers is considerably smaller than it once was. Less than 30 retailers use the metric (down from more than 70 a few years ago). Wal-Mart stores, which singlehandedly accounts for roughly 5 percent to 6 percent of the overall retail pie, only reports quarterly figures today. And it has reported comparable store sales declines (excluding fuel sales) for eight straight quarters.

Were they still in the monthly matrix, the figures would look quite a bit different.

My look inside the monthly reports is after the jump. Read the rest of this entry »

CoStar’s First Look at Q2 Numbers Shows Continued Recovery

With the second quarter in the books, early indications are that the retail sector continued its recovery.

CoStar’s first look report said that the retail real estate market has now experienced eight straight quarters of positive net absorption resulting in a cumulative 99 million square feet absorption.

The overall vacancy rate remained steady at 7.1 percent.

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costar_q22011_total_vacancy

National Highlights

  • Second quarter net absorption increased to 11.1M square feet, 700,000 square feet more than the previous quarter’s net absorption of 10.4 square feet. This, however, remains well below the robust fourth quarter net absorption rate of more than 26.5M square feet. The two year average net absorption rate is 12.4M square feet.
  • The national retail vacancy rate remained steady at 7.1% in large part due to a 40-year record
    low amount of new retail square footage completed, 7.4M square feet
  • New retail deliveries will be minimal for the foreseeable future as retail space under construction
    in the second quarter totaled 26.8M square feet. This compares to more than 145M square feet
    of retail space under construction in the second quarter of 2008.
  • The national retail rental rate declined to $14.74 per square foot from $14.84 per square foot in
    the first quarter. While record low new supply has stabilized the retail vacancy rate rental rates
    won’t increase until retail demand increases which would require significant increases in hiring
    and wage growth.

Click for larger image.
costar_q22011_absorption

Property Type Highlights

  • Lifestyle centers continued to suffer the largest rental rate declines with second quarter rental
    rates declining $.94 from the first quarter rental rate.
  • Lifestyle centers also suffered the largest quarterly increase in vacancy rate increase from 8.6%
    in the first quarter to 8.9% in the second quarter.
  • Due to the continued weak performance of Lifestyle centers the spread in rental rates between
    Lifestyle centers and malls has declined from more than a 56% rental rate premium for Lifestyle
    centers in the first quarter of 2008 to less than a 30% premium today. This is due largely to two
    factors. First, aggressive building of lifestyle centers during the last decade continues to haunt
    Lifestyle centers as they are forced to trade occupancy for reduced retailer quality and reduced
    rents. Conversely, malls significantly reduced their rate of new construction in the last
    decade building less than 40% of the mall square footage built in the 1970’s.

Centro Portfolio Sale a Done Deal

The Blackstone Group and Centro Properties Group finalized the sale of Centro’s U.S. assets to Blackstone’s affiliate BRE Retail Holdings Inc. yesterday. The deal, announced back in March, represents the largest sale of retail real estate since the downturn began. It might also serve as a bellweather of whether other sellers of large retail portfolios can find buyers for their assets.

According to the press release announcing the transaction, Blackstone paid approximately $9 billion for Centro’s U.S. portfolio, which includes 585 community and neighborhood shopping centers totaling 92 million square feet. As part of the deal, Blackstone also picked up Centro’s U.S. property management platform, which encompasses 18 offices and 600 retail real estate professionals.

Blackstone’s plan appears to be to invest additional funds into repositioning and redeveloping the properties–and potentially sell them down the line, as Blackstone, and private equity players in general, don’t usually view real estate as a long-term play.

In a statement, A.J. Agarwal, senior managing director with Blackstone, said:

The company is well-positioned today with an attractive portfolio comprised of strategically located assets in dense, infill markets with productive grocer anchors. We look forward to partnering with the Company’s experienced management team to help them pursue the growth opportunity embedded within this portfolio.

Should Apple Be Considered An Anchor?

Apple_store_fifth_avenueThere is a lot of buzz on the web this week about the possibility of Apple being seen as an anchor for malls and lifestyle centers as opposed to as an inline tenant. The Wall Street Journal was the first to raise the issue, noting that Apple brings in revenues and shopper traffic that are actually more robust than those of traditional department store anchors, like Macy’s or Sears.

The Journal notes:

In Apple’s fiscal year through September, it had sales of $34.1 million per retail store. Macy’s much larger stores generated $29 million on average in sales last year, and J.C. Penney, just $16.1 million, estimates Michael Exstein of Credit Suisse.

The story’s premise hinges on two pieces of data—both of which seem to come straight from Apple. The story is pitched as if the Journal has dug around and discovered Apple’s secret sauce. But it almost reads as if Apple may have planted the idea itself, as a way of getting the discussion going.

Here’s the key paragraph:

More people now visit Apple’s 326 stores in a single quarter than the 60 million who visited Walt Disney Co.’s four biggest theme parks last year, according to data from Apple and the Themed Entertainment Association. Apple’s annual retail sales per square foot have soared to $4,406—excluding online sales, according to investment bank Needham & Co. Add in online sales, which include iTunes, and the number jumps to $5,914. That’s far higher than the sales per square foot and online sales of jeweler Tiffany & Co. ($3,070), luxury retailer Coach Inc. ($1,776), and electronics retailer Best Buy Co. ($880), according to estimates.

That figure jibes with some talk at last week’s NAREIT convention. Specifically, according to Edward Glickman, president and CEO of regional mall REIT PREIT, Apple’s sales per square foot tend to be 30 times higher than those of its competitors.
Meanwhile, according to comments made by Glimcher Realty Trust Chairman & CEO Michael Glimcher during last week’s NAREIT conference, adding an Apple store to Glimcher’s Polaris Center property in Columbus, Ohio will boost the overall mall’s sales-per-square-foot average by $50.

Of course, the importance of that figure is that a mall’s average sales-per-square-foot is one of the factors that determines how much rent a landlord can charge. So adding an Apple store can be a huge coup in terms of eventually driving rents upwards.

To put the $4,406 sales-per-square-foot figure into additional perspective, the sales per square foot average at regional malls peaked in 2007, when the monthly average was $415.71 per square foot, according to ICSC. Last year the figure was $386.43 per square foot and through March of this yearthe number is $400 per square foot.

Drilling down a bit, sales at entertainment and electronics retailers average $1,275 per square foot as a group. Clearly Apple is driving that number. And it’s also clear that Apple vastly outperforms its peers. Overall, Apple’s figure is 10 times the average for most mall tenants and about four times the average for all entertainment and electronics retailers.

Lastly, nobody can argue that the brand does an excellent job of running its stores, complete with first rate customer service and marketing buzz surrounding new product launches.

So you look at all that, and the case that Apple should be treated as an anchor seems pretty compelling. Yet as the blog Passions of a Zealot points out, as an inline tenant Apple pays many times the amount of rent that a department store would. Some people question whether the brand shouldn’t be elevated to anchor status because of the traffic it draws, complete with more favorable rental rates.

But there are other points to consider.

Mall anchors don’t just serve as a point of attraction for customers. By signing extra long-term leases for huge amounts of space they help property owners secure financing from lenders, according to this story from CNBC. Plus, department stores spend a lot of money on marketing and advertising out of their own pocket, which helps bring more shoppers to the mall.

Traditional anchors such as Macy’s [M 27.00 -0.29 (-1.06%) ] and J.C. Penney [JCP 34.11 -0.01 (-0.03%) ] do a large amount of local advertising, which helps to publicize the mall for its operators. They also sponsor community events.

“When is the last time you saw Apple do that?” asked Craig Johnson, president of Customer Growth Partners.

Regardless of whether Apple can successfully convince its landlords that it should be viewed as an anchor in its own right, the brand is certainly seen as a trailblazer by the retail community.

Earlier this week, department store chain JC Penney announced it was hiring Ron Johnson, Apple’s head of retail stores, as its chief executive. JC Penney likely hopes Johnson will help the chain grow its online business, while at the same time drawing customers to its brick-and-mortar stores, according to The New York Times.

Johnson may have his work cut out for him, however, given how different JC Penney’s position in the market is from that of Apple:

“Apple sells best-in-class product and faces basically little to no competition,” said Michelle Clark, an analyst with Morgan Stanley. “J. C. Penney, on the other hand, operates in an intensely competitive industry and sells merchandise that is undifferentiated versus peers and in fact has been lagging peers.”

Gap to Cut Down Full-Price Stores, Expand in Outlets

The Gap continues to tweak its operating model, in the hope of reversing the trends that put it on a downward spiral in the mid-2000s. During a call with analysts yesterday, company CEO Glenn Murphy revealed he plans to close 200 Gap stores by 2013, putting the Gap’s total store count in the U.S. at 700. In 2007, the Gap operated 1,150 stores stateside.

At the same time, the company plans to step up expansion in the outlet center space, for both its Gap and Banana Republic divisions. Because of their emphasis on value and opportunities for growth, outlet centers have become all the rage lately for both retailers and developers.

Analysts See May’s Same-Store Results as Mixed

May same-store sales rose about 5 percent year-over-year, with chains posting mixed results. Most retailers Reuters:

“Consumers are consolidating trips to the destinations perceived to offer the most overall value, such as Macy’s and Costco,” Wall Street Strategies analyst Brian Sozzi said in a research note.
But a rare sales miss by Victoria’s Secret owner Limited Brands Inc showed that consumers, still facing high unemployment and gasoline prices near $4 a gallon, are choosy about where they spend and what they buy.

“There’s not really a rising tide,” said Walter Stackow, senior research analyst for Manning & Napier Advisors, which invests in the retail sector. “For every winner, there’s going to be a loser.”

Analysts expect U.S. chain stores to show a 5.4 percent rise in May sales at stores open at least a year, according to Thomson Reuters data. That compares with gains of 8.9 percent in April, when a late Easter holiday fueled sales, and 2.6 percent in May 2010, when the economy was still fitful and many experts feared a double-dip recession.

Despite the numbers, as I’ve written in other monthly roundups, it’s important that we remember that the pool of retailers that still report same-store sales numbers is considerably smaller than it once was. Less than 30 retailers use the metric (down from more than 70 a few years ago). Wal-Mart stores, which singlehandedly accounts for roughly 5 percent to 6 percent of the overall retail pie, only reports quarterly figures today. And it has reported comparable store sales declines (excluding fuel sales) for eight straight quarters.

Were they still in the monthly matrix, the figures would look quite a bit different.

My look inside the monthly reports is after the jump. Read the rest of this entry »

Leo Ullman Stepping Down as Cedar CEO

Triathlon_webThis year is bringing a spate of senior management changes at large retail real estate firms. After Charles Ratner has stepped down at Forest City Enterprises and Scott Wolstein has given up his role as executive chairman of Developers Diversified’s board of directors, Leo Ullman revealed he will be leaving the post of CEO at Cedar Shopping Centers.

Though the press release doesn’t specify the reasons Ullman decided to step down, the real estate industry veteran might simply be at a point where he would like to enjoy retirement. When Retail Traffic interviewed Ullman earlier this year, he mentioned that one of the things he wanted to do was to devote more time to his hobbies, which include serious athletic pursuits. Over the past 18 years, he has participated in the New York City Marathon multiple types, has biked across America and has taken part in the Ironman Triathlon, which includes a 2.4-mile swim, a 112-mile bike ride and a 26-mile run.

Ullman will remain with Cedar as a consultant until the end of September, to help transition in a new CEO, Bruce Schanzer, currently managing director of real estate investment banking with Goldman, Sachs & Co. Schanzer has extensive experience in commercial real estate. He also appears to have advised Cedar’s management over the years.

The announcement about Ullman comes just a few days after Cedar also named a new CFO. Phillip R. Mays will succeed Lawrence E. Kreider, as CFO, effective June 13. Kreider will also serve as a consultant to Cedar through the end of the year.

In an official statement, Ullman said the firm was in good hands with Schanzer at the helm.

Cedar is in good hands with our new CEO, Bruce Schanzer, who has been a valued advisor to our Company since before we became a public company more than eight years ago, and I look forward to what Cedar will achieve under his leadership.

Westfield to Dispose of Non-Core Malls

Australian mall giant Westfield Group has plans to dispose of about $1.2 billion in U.S. mall properties, according to The Sydney Morning Herald, following in the footsteps of peers General Growth Properties and Simon Property Group.

The revelation came at the the end of Frank Lowy’s last annual general meeting as Westfield’s executive chairman, after 51 years at the helm. According to the article, Lowy said that the firm has already identified 10 malls that will be for sale, a number of them in California. That doesn’t mean Westfield will cut all ties to the centers, however. In certain cases, it is reportedly looking to put the properties into 50/50 joint ventures. Potential partners might include the Blackstone Group and Morgan Stanley.

It’s another confirmation of the shakeout occurring in the regional mall sector. Regional malls weathered the Great Recession better than most other retail property types and remained poised to do well. But its likely that only the best malls will do well. Lesser malls may need to be redeveloped or repurposed entirely. This could be why Westfield–along with other regional mall REITs–are so openly talking about cutting back on their portfolios.

RECon Takeaways

This morning, I posted a series of takeaways to our Twitter feed–a stream of consciousness of sorts recounting some of the major themes I heard in meetings and other conversations at the ICSC RECon show that took place in Las Vegas from Sunday through yesterday.

For those of you not following us on Twitter, here’s what I posted. I would love to hear others’ thoughts on themes from the show as well:

  • The industry is realizing that the future is clicks and bricks. Online sales will grow, but retailing will increasingly be a blend. People use the net to comparison shop already. As more people get smartphones, they’ll do that in the store too. Consumers will also be able to research products online while looking at them in person.
  • Social media had a much bigger presence at this year’s show. ICSC had a Social Media pavilion that had tons of content. Many more people were Tweeting from the floor. And there were noticeably more tablets. Leasing guys were using those for presentations. And many booths featured one or more QR codes.
  • As one person said, “The show went from being a job fair back to an actual dealmaking convention.” In addition, there was a sense that meetings this year resulted in more actionable items. Last year there was a lot more caution. Meetings that took place were more about touching base and feeling out the market than they were about doing deals
  • Whether you’re talking investment, leasing or development, class-A in best markets rebounding fastest.
  • The retail development pipeline is in the early stages of restarting, but it will be a while before a real uptick in openings. And many projects on display were ones that got mothballed and then tweaked. The exception to this was the outlet sector. A few projects were announced at the show and other companies talked of intentions to build both high-end and value outlet projects.
  • CMBS 2.0–a term that’s gotten thrown around a lot as CMBS issuance has risen–is a misnomer. A more accurate description would be CMBS 1.1. About the only thing that has changed is that underwriting is tighter. But a lot of things discussed when the market had frozen–such as lenders putting more skin in the game or changing how pools are put together–are not happening. Predictions of 2011 issuance varied from $30 billion to $60 billion.
  • The investment sales market continues to mend. First quarter volume was up in 2011 over 2010. Most expect healthy growth for 2011. We might even see a few portfolios become available, although nothing massive will hit the market. The Blackstone/Centro deal was an aberration. There are no other giant mergers like that cooking.
  • Some new concepts and international retailers are in the market looking to take advantage of vacancies to expand, but not a huge amount. One reason is that it is hard to finance startups. Established retailers are in a position to expand, but most are taking a cautious approach. The highest-quality retailers want the best locations and many are also looking at urban markets. That dovetails with a trend among big-box tenants to reduce store footprints. In part it’s being driven by efficiency and better merchandising. But it’s also stemming from a desire to open in urban spaces. Retailers in some markets also have taken advantage of market conditions to upgrade from class-B or class-C centers to better locations. The outlook for lower-quality properties remains murky.
  • Lastly, tenants are asking for kickouts tied to cotenancy and/or sales, free rent, and tenant improvement allowances, but not necessarily reductions. One hitch is that owners that have debt that’s in special servicing may have a hard time getting approvals to grant those allowances.